INFORMATIVE SPEAKING
We live in an information age: "Knowledge is doubling at the rate of 100 percent every 20 months."1
12.1 CHARACTERISTICS OF INFORMATIVE SPEAKING
Traditionally, informative speaking has been defined as discourse that imparts new information, secures understanding, or reinforces accumulated information. This text assumes that all communication contains elements of persuasion.
12.2 TYPES OF INFORMATIVE SPEAKING
Speeches About Objects
Speeches About Processes
Speeches About Events
Speeches About Concepts
Informative Briefings
Technical Reports
Lectures
Question-and-Answer Sessions
12.3 DEVELOPING THE INFORMATIVE SPEECH
12.4 DEVELOPING THE QUESTION-AND-ANSWER SESSION
12.5 THE INFORMATIVE PROCESS IN ACTION
12.6 LISTENING TO INFORMATION
Informative speaking imparts new information, secures understanding, or reinforces accumulated information.
Informative presentations depend on audience analysis.
Informative speeches may be about objects, processes, events, and concepts.
Types of informative speeches are informative briefings, technical reports, lectures, and question-and-answer sessions.
The challenge for an informative speaker is to get the audience to understand and retain the information presented.
To develop an informative speech, order ideas clearly, use the familiar to explain the new, use vivid illustrations, avoid being too technical, personalize the message, and do not speak down to the audience.
To present a successful question-and-answer session, the speaker should establish the ground rules for the session and be able to effectively answer the questions asked.
When confronted with information, the public communication recipient must listen for comprehension--listening to understand the information and to recall that information at a later time.
speeches about objects
speeches about processes
speeches about events
speeches about concepts
informative briefings
technical reports
lecture
question-and-answer session
bracketing
speaker's sign posts
Cornell System of Notetaking
mnemonic devices
chunking