ORGANIZATIONAL COMMUNICATION
Foundations, Challenges, and Misunderstandings
First Edition
Daniel P. Modaff, Ohio University
Sue DeWine, Marietta College
ISBN: 1-891487-57-4 
© 2002, hard cover, 265 pages, website
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Organizational Communication: Foundations, Challenges, and Misunderstandings, 1st ed.
"Modaff and DeWine's [book] has the potential to be an outstanding undergraduate textbook--a clear winner in terms of ease of reading, scholarly content, insights, and focus.... Every text presents the foundations to some degree, but few frame their material in terms of common communicative misunderstandings and challenges ahead for the reader." --Vernon Miller, Michigan State University

Modaff and DeWine's new undergraduate text, Organizational Communication: Foundations, Challenges, and Misunderstandings, offers a unique perspective on the field of internal organizational communication. The authors review the foundational material, but intersperse the discussions with excerpts from interviews conducted with over 60 leaders and workers in a variety of organizations. 

A central feature of the text is the concept of misunderstandings, which highlights the idea that organizations are inherently problematic. This focus positions communication at the center of organizational life, and shows the reader how and why communication can serve to create and resolve misunderstandings of all types. The authors advance a model, the Communicative Organization, which allows the reader to see the significance of communication to every aspect of organizational functioning.

Benefits to instructors and students include:

  • The use of real-life problems as told by organizational leaders and workers to illustrate the material discussed in every chapter, which provides an easy mechanism for starting class discussions.
  • Chapters on realistic recruitment and organizational socialization, which are not typically found in other introductory organizational communication textbooks.
  • Integration of the concepts of gender and diversity throughout the text.
  • Discussions of current applications of theories and concepts as students have or will experience them.
  • A postscript that ties all of the material from the text together.
  • A writing style that is student-centered yet sufficiently challenging.
  • A dedicated website (created by Derek Lane, University of Kentucky, Lexington) to support the text is available at http://www.uky.edu/~drlane/orgcomm. It includes chapter outlines, supplemental content, and suggested course syllabi. The site greatly facilitates use of the text for students. A PDF of corrected pages of the subject index from the first printing is also available at this site.


Table of Contents

PART ONE: Foundations

Chapter 1: Introduction

Chapter 2: Classical Theories of Organizations

Chapter 3: Humanistic Theories of Organizations

Chapter 4: Systems Theory

Chapter 5: Organizational Culture Theory and Critical Theory

Chapter 6: The Communicative Organization

PART TWO: Challenges and Misunderstandings

Chapter 7: Realistic Recruitment

Chapter 8: Socialization of New Members

Chapter 9: Conflict in the Organization

Chapter 10: Superior - Subordinate Communication

Chapter 11: Peer and Co-worker Communication

Chapter 12: Organizational Teams

Chapter 13: Communication Technology in the Organization

Postscript

Index

References